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Question #277 • Financial Education
Financial Education
Question #277

What if I do not receive my OTP / OTP gets delayed while registering for Aadhaar based eKYC?

The sending and verification of OTP is controlled from the Govt's UIDAI’s system. Any failure in receiving/verification of OTP will be from UIDAI’s side and Fincare services cannot influence it. Hence you may have to skip the Aadhaar process and submit physical documents in order to be able to use your Fincare services account and get your KYC processed. Also remember you need to have the registered mobile number with Aadhaar in order to receive the OTP.
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