Privacy Policy

Last updated: January 2025

This privacy policy sets out how LP Fincare Services LLP (operating as "Fincare Services") uses and protects any information that you share when you use this website. Fincare Services is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Fincare Services may change this policy from time to time by updating this page. This policy is effective from January 2025.

Our Commitment to Privacy

Fincare Services understands that our relationship is strongly built on trust and faith. In the course of using the information on this website or availing the services, Fincare Services may become privy to the personal information of its customer including information that is of confidential nature. Fincare Services is strictly committed to protecting the privacy of its customers and has taken reasonable measures to protect the confidentiality of customer information and its transmission through the World Wide Web.

Important Disclosure: We may be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches if required.

Information We Collect

We may collect the following information:

  • Name and contact details - Phone, email, address
  • Personal information - Date of birth, Aadhaar Number, and Permanent Account Number (PAN)
  • Demographic information - Gender, income, and other relevant details
  • Service improvement data - Information that helps us enhance our services

How We Use Your Information

Regulatory Compliance

To conduct Know-Your-Customer (KYC) registration as required by SEBI and other regulatory bodies

Record Keeping

To perform compliance checks and maintain internal records as required by law

Service Improvement

To use the information to improve our products and services for better customer experience

Communication

To periodically send emails about your investments, or other information which we think you may find interesting

Market Research

From time-to-time, we may use your information to contact you via phone or email for market research purposes

Your Rights & Our Commitment

  • ✓ You can unsubscribe from our mailing list at any time
  • ✓ We will not sell, distribute or lease your personal information to third parties
  • ✓ Information is only shared when required by law or for service fulfillment

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Security Measures Include:

256-bit encryption for all communications
One-way encrypted password storage
Top-tier hosting service providers
Continuous data backup systems

Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Hyperlink Policy

Any hyperlink to other Internet sites is at the customer's own risk. The contents of which and the accuracy of opinions expressed are not verified, monitored, or endorsed by Fincare Services in any way or manner. Fincare Services is not responsible for the setup of any hyperlink from a third-party website to Fincare Services.

Controlling Your Personal Information

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at support@fincareservices.com. We will promptly correct any information found to be incorrect.

Security Certifications

Fincare Services is an online financial services company. We fully recognize and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

Our Data Security Goals:

1

Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security.

2

All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards.

3

Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfill a transaction request.

4

We maintain various certifications and trust verifications for our firm, both from technical and legal/operational perspectives.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Legal Entity: LP Fincare Services LLP

Operating as: Fincare Services

Email: support@fincareservices.com

General Inquiries: tejas@fincareservices.com

Phone: +91 97736 87483

Address: 303, The Platinum Mall, Jawahar Road, Ghatkopar (E), Mumbai 400077, India