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Question #237Financial Education
Financial Education
Question #237

How can I pay for my investments with Fincare services?

Netbanking – To pay using net banking, you need to have your bank account registered with us. This is to adhere to the latest guidelines given to us by the Securities Exchange Board of India (SEBI). You can make new mutual fund investments with Fincare services any time and any day, and pay for them through net banking. Here’s how you can do this: Choose your investment, enter your investment amount, and add it to your preferred portfolio. You will be redirected to the ‘Select Payment Method’ screen. On this screen, please select the ‘Netbanking’ option. Under the field – ‘Select bank for payment’, select the bank with which you want to carry out this transaction. Once you click the ‘Make Payment’ button, you will be redirected to your bank’s net banking page. All you have to do is login to your bank’s online account, and complete the transaction. You will be redirected to the Fincare services website, where you will receive your transaction reference number, and the status of your transaction (success/failure). We’ll make the investment in your name on the same date if the transaction has been completed before 2 PM. Otherwise, your investment will be made on the next business day. The above method will not be applicable if: If your bank is not in the list of banks registered with us If you have exceeded your daily net banking limit with a particular bank account If you are using a bank account that has not been registered with us If you don’t have an internet banking option with your bank NEFT – If any of the above exceptions hold true for you, then you can invest in Fincare services through NEFT in the following manner: Choose your investment, enter your investment amount, and add it to your preferred portfolio In the ‘Select Payment Method’ screen, note down your Fincare services transaction reference ID, and our bank details Under the option ‘Select Payment Mode’, choose ‘NEFT/RTGS’ Add the name of the accountholder (as with the bank), and select the bank with which you’d like to initiate this transaction. In case your bank is not listed, select ‘Others’ and fill in your bank’s name. Once you click ‘Confirm’, your investment process with Fincare serivrces will be partially completed. You must transfer the money from your account to us (our bank details will be provided on the transaction screen for this process) within the next two days by either logging into your bank account separately and transferring the money to Fincare services’s bank account (third-party transfer), or by visiting your local bank branch and transferring the money to us via NEFT. We’ll make the investments in your name as soon as we receive the funds from you. Bank mandate – Alternatively, you can opt to pay for your investments using your bank mandate through the following procedure: Choose your investment, enter your investment amount, and add it to your preferred portfolio On the ‘Select payment method’ screen, choose ‘Bank mandate’ Select the bank mandate with which you want to carry out this transaction Once you click ‘Confirm’, the funds will be automatically debited from your account We’ll pay for your investments as soon as we receive the funds from you.
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